Job Description

Candidate Experience Specialist in Portland, OR!

Pay Range $22-$24hr

Allied Universal® is hiring a Candidate Experience Specialist. The Candidate Experience Specialist will offer a standardized, exceptional candidate experience that is welcoming and easy to use with a goal to minimize multiple contact points while navigating the hiring process at Allied Universal.

The Candidate Experience Specialist’s role is to be the subject matter expert and face of the company to candidates in the specified market.

RESPONSIBILITIES :

• Manage applicants in the post-offer process for an assigned area, advance applicants through the steps required for onboarding
• Schedule Onboarding and New Employee Orientation (NEO) for new applicants by reviewing completed background screening (Backgrounds Complete) and Ready for NEO statuses in the Applicant Tracking System (iCIMS) and business intelligence tool (DOMO)
• Contact candidates via phone, text, and email to confirm dates available for Orientation and send confirmation email to applicant via iCIMS
• Review DOMO and ensure applicants are moving through the statuses
• Background Check Completed (and no driving) >

Schedule for NEO

3rd Party BG Check >

Review BG and see if complete, Schedule for NEO if completed

Ready for NEO >

Those who have previously been reached for NEO but haven’t responded yet Outreach again

NEO Scheduled >

Confirm with candidate their NEO arrival, ensure no further questions from candidate

Background Check Initiated >

This candidate has not completed BG invitation, touch base and offer to help them complete it

Background Under Review >

Has the Criminal History card been sent / completed, may need a follow up with HR or Candidate

Background in Process >

If candidate has been in the step for a couple of days, please review BG in Sterling and see what is pending. Contact Candidate to let them know BG still in process

• Update iCIMS statuses once applicant is scheduled via person profile
• Post NEO to On-the-Job Training (OJT)
• Provide work schedule to applicant (Are we providing any offer / schedule information at time of interview?)
• Make contact with site manager to ensure new hire has the correct information
• Make final contact with employee to ensure first day is completed as scheduled
• Perform the essential duties of the Onboarding Specialist in their absence

QUALIFICATIONS :

• High School diploma or equivalent
• Able to focus and multi-task in a busy environment
• Ability to successfully handle stressful situations in a calm and professional manner
• Effective management skills; able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels
• Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
• Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines

PREFERRED QUALIFICATIONS :

• College degree in business, human resources, or related field of study
• Human resources and / or recruiting experience
• Experience using iCIMS or other Applicant Tracking System
• Experience using WinTeam or other Human Resources Information System
• Experience using DOMO or other business intelligence tool

BENEFITS :

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Last updated : 2024-05-10